New features, improvements, and fixes — posted in our Discord and mirrored here.
Cain·Jul 15, 2026, 04:57 PM
ISSUE WITH BOOSTS DELIVERY
Dear Customers,
We are aware of the ongoing issues with boosts not getting delivered. We are actively working on resolving this matter. Please allow us some time to address this issue. If you don't get the delivery in 48 hours, please ping me in your ticket for a refund.
Status:
- Increased rate of errors.
- The issue has been fixed. Any pending orders have been delivered
Times displayed in your local timezone.
Cain·Jun 26, 2026, 05:01 PM PRODUCT ON HOLD
Hello everyone,
We’re temporarily pausing new 1 Month & 1 Year Nitro orders due to some issues arising from the latest Discord updates. We sincerely apologise for any inconvenience this may cause.
Status:
- Issue begins.
🕘 - Yearly Nitro is available again. Monthly nitro plan is most likely to discontinue
Times displayed in your local timezone. Updates will be edited in this message
Cain·Jun 20, 2026, 11:53 AM PRODUCT ON HOLD
Hello everyone,
Due to some communication issues with our Nitro delivery partner, we're pausing orders for 1 Month and 1 Year Discord Nitro plans. 3 months of nitro remain available. We apologise for any inconvenience this may cause.
Status:
- Issue begins.
- Orders for 1 Month & 1 Year plans paused.
- The issue has been resolved. Thank you for your patience!
Times displayed in your local timezone.
Cain·May 6, 2026, 05:01 PM WEBSITE ISSUE
Dear Customers,
We're aware of the current issue on the website. We're working to resolve this as quickly as possible. We apologise for any inconvenience this may cause.
Status:
- We've identified the issue. You'll get a "Failed to load" error when clicking on product.
- We have resolved this issue. Thank you for your patience!
Times are displayed in your local timezone.
Cain·May 1, 2026, 11:34 AM ISSUE WITH EMAIL DOMAIN
Hello,
We are aware of the ongoing issues with some customers unable to make purchases if you're using @gmail.com. The issue has been fixed now and it should work
Status:
- Unable to create tickets.
- We have resolved this issue. Thank you for your patience!
Times displayed in your local timezone.
Cain·Apr 18, 2026, 04:41 PM ISSUE WITH TICKET CREATION
Hello,
We are aware of the ongoing issues with customers being unable to create tickets. We are actively working on resolving this matter. Please allow us a few hours to address this issue.
Status:
- Unable to create tickets.
- We have resolved this issue. Thank you for your patience!
Times displayed in your local timezone. Updates will be edited in this message
Cain·Apr 10, 2026, 06:36 PM WEBSITE ISSUE
Dear Customers,
The store will be unavailable for the next couple of hours as our store provider has changed their infrastructure. We're working to resolve this as quickly as possible. We apologise for any inconvenience this may cause.
Status:
- We've identified the issue. You'll get a "New Invoices are disabled" error.
- We're working on this issue.
- We've resolved the issue. Thank you for your patience!
Times are displayed in your local timezone.
Cain·Mar 28, 2026, 05:37 PM ISSUE WITH BOOSTS DELIVERY
Dear Customers,
We are aware of the ongoing issues with boosts not getting delivered. We are actively working on resolving this matter. Please allow us some time to address this issue. If you don't get the delivery in 48 hours, please ping me in your ticket for a refund.
Status:
- We've identified the issue.
- We've resolved the issue.
- It's unfortunately come back 💀
- We've resolved the issue. Thank you for your patience!
Times displayed in your local timezone.
Cain·Mar 3, 2026, 04:28 PM ISSUE WITH BOOSTS DELIVERY
Dear Customers,
We are aware of the ongoing issues with boosts not getting delivered. We are actively working on resolving this matter. Please allow us some time to address this issue. If you don't get the delivery in 48 hours, please ping me in your ticket for a refund.
Status:
- We've identified the issue.
- We have fixed the issue and all pending orders have been completed. We're sorry for the inconveniece caused!
Times displayed in your local timezone.
Cain·Mar 3, 2026, 12:36 PM ISSUE WITH TICKET CREATION
Hello,
We are aware of the ongoing issues with customers being unable to create tickets. We are actively working on resolving this matter. Please allow us a few hours to address this issue.
Status:
- Unable to create tickets.
- We have fixed the issue. We're sorry for the inconveniece caused!
Times displayed in your local timezone.
Cain·Feb 9, 2026, 11:50 AM ISSUE WITH BOOSTS DELIVERY
Dear Customers,
We are aware of the ongoing issues with boosts not getting delivered. We are actively working on resolving this matter. Please allow us some time to address this issue. If you don't get the delivery in 48 hours, please ping me in your ticket for a refund.
Status:
- We've identified the issue.
- We have implemented a fix and pending orders are getting completed.
- Issue has re-occurred on some orders and new orders have been paused until this is resolved. We’re sorry for any inconvenience caused!
- The issue has been fixed, all pending orders have been completed and you can order as usual now. Thank you for your patience!
Times displayed in your local timezone.
Cain·Jan 28, 2026, 01:16 PM ISSUE WITH BOOSTS DELIVERY
Dear Customers,
We are aware of the ongoing issues with 1 Month boosts not getting delivered. We are actively working on resolving this matter. Please allow us some time to address this issue. If you don't get the delivery in 48 hours, please ping me in your ticket for a refund.
Status:
- We've identified the issue.
- The issue has been fixed. We're sorry for any inconvenience caused and thank you for your patience!
Times displayed in your local timezone.
Cain·Jan 23, 2026, 03:58 PM ISSUE WITH TICKET CREATION & BOOSTS DELIVERY
Hello@everyone,
We are aware of the ongoing issues with customers being unable to create tickets & boosts not getting delivered. We are actively working on resolving this matter. Please allow us a few hours to address this issue.
Status:
- Unable to create tickets, Boosts not getting delivered.
- The issue has been fixed. We're sorry for any inconvenience caused and thank you for your patience!
Times displayed in your local timezone.
Cain·Dec 30, 2025, 12:01 PM CRYPTO PAYMENT ISSUE
Dear Customers,
Crypto payments are currently unavaible on the website, Please use <#1446172339363512451> for crypto payments or use another method on the website. We're working on fixing this issue asap.
Status:
- Crypto payments currently unavilable
- The issue has been fixed. Thank you for your patience!
Time displayed in your local timezone.
Cain·Dec 15, 2025, 11:00 AM ISSUE WITH BOOSTS DELIVERY
- Boosts not getting delivered after payment despite valid link and server not set to apply to join.
- We're working on resolving the issue. Please note we're not accepting new boost orders until this resolves. We're sorry for any convineince this may cause!
- We're still working resolvig issues. We're sorry for the delays and inconvince caused!
- The issue has been fixed. Thank you for your patience!
Time displayed in your local timezone.
Cain·Dec 5, 2025, 10:45 AM DISCORD SERVER DOWN
- Customers unable to join the discord server.
- We're working on resolving the issue. Orders may get delayed.
- The issue has been fixed. Thank you for your patience!
Time displayed in your local timezone.
angelofdeath_601·Dec 4, 2025, 04:12 PM:redalert: DISCORD SERVER DOWN :redalert:
:9123_red_circle: - Customers unable to join the discord server.
:circle_red: - We're working on resolving the issue. Orders may get delayed.
:circle_red: - We're still working resolvig issues with Tickets & Discord Server. We're sorry for the delays and inconvince caused!
:animated_green_circle: - The issue has been fixed. Thank you for your patience!
Time displayed in your local timezone.
angelofdeath_601·Dec 4, 2025, 04:12 PM~~🚨 ISSUE WITH TICKET CREATION 🚨~~
~~Hello everyone,~~
~~We are aware of the ongoing issues with customers being unable to create tickets. We are actively working on resolving this matter. Please allow us a few hours to address this issue.~~
The issue has been fixed. We apologise for any inconvenience this may cause and appreciate your patience.
Sincerely,
Cain
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